Important Notice: These Terms and Conditions constitute a legally binding agreement between you and sbobet. By accessing or using any part of the sbobet platform — including placing bets, accessing live casino games, using the slots section, or completing a sbobet Login — you agree to be bound by these terms in their entirety. If you do not agree, you must discontinue use of the platform immediately.
In these Terms and Conditions, the following definitions apply throughout unless the context requires otherwise:
- "sbobet", "we", "us", "our" refers to the sbobet platform and its operating entity, accessible at https://sbobet.vu.
- "Player", "you", "your" refers to any individual who registers an account on the sbobet platform or uses any sbobet service.
- "Account" means the personal account registered by a player on the sbobet platform for the purpose of accessing betting, casino, and related services.
- "Platform" means the sbobet website, mobile browser interface, and all associated services, tools, and features available at sbobet.vu.
- "Balance" means the total amount of funds held in a player's sbobet account at any given time, inclusive of any deposited funds and credited bonuses where applicable.
- "Bet" means any wager placed by a player on a sporting event, casino game, or other available market on the sbobet platform.
- "Bonus" means any promotional credit, free bet, cashback amount, or reward issued to a player's account by sbobet as part of a promotion.
- "BDT" means Bangladeshi Taka, the currency in which all sbobet accounts are denominated.
- "Services" means all betting, gaming, casino, and account services provided by sbobet through the platform.
To access the full range of sbobet services, players must register a personal account on the platform. The following conditions apply to all sbobet account registrations:
- Each individual may hold only one (1) account on the sbobet platform. The creation of duplicate or multiple accounts by a single individual is strictly prohibited and will result in the suspension or permanent closure of all associated accounts.
- Players must provide accurate, complete, and current information during the registration process, including their full legal name, date of birth, residential address, and a valid contact number or email address.
- sbobet reserves the right to request supporting documentation to verify the information provided at registration at any time, including but not limited to government-issued photo identification and proof of address.
- Accounts registered using false, incomplete, or misleading information may be suspended pending verification or permanently closed without prior notice.
- Players are responsible for keeping their registration information up to date. Any changes to personal details must be communicated to sbobet support promptly.
- By completing registration, players confirm that they are acting on their own behalf and not as an agent or representative of any third party.
18+ Only: The sbobet platform is strictly restricted to individuals who are 18 years of age or older. It is illegal for persons under 18 to register an account or place any bet on the sbobet platform.
sbobet operates a strict age verification policy in accordance with responsible gaming principles. The following rules apply without exception:
- Players must be at least 18 years of age at the time of registration and at all times during which they use the sbobet platform.
- sbobet reserves the right to request age verification documentation — including a valid national identity card, passport, or birth certificate — at any stage of the account lifecycle, including at the point of registration, before processing a withdrawal, or following a period of inactivity.
- Any account found to be held by a person under the age of 18 will be immediately suspended. All funds in such an account, including any winnings, will be forfeited and may be donated to a responsible gaming charity at sbobet's discretion.
- If sbobet has reasonable grounds to suspect that a player may be under 18, the account will be suspended and access to all services restricted pending satisfactory age verification.
- Players who are aware of a minor attempting to access the sbobet platform are encouraged to contact sbobet support immediately at [email protected].
Players are solely responsible for maintaining the security and confidentiality of their sbobet Login credentials, including their username and password. The following security obligations apply to all account holders:
- Players must not share their sbobet Login credentials — including username, password, or any two-factor authentication codes — with any other person under any circumstances.
- Players must ensure that they log out of their sbobet account after each session, particularly when using shared or public devices.
- sbobet will never contact a player by email, SMS, or any other channel to request their password or full account credentials. Any such communication purporting to be from sbobet should be treated as fraudulent and reported immediately.
- In the event that a player believes their account has been accessed without authorisation, they must contact sbobet support at [email protected] immediately. sbobet will investigate and take appropriate action, which may include temporarily suspending the account.
- sbobet accepts no liability for losses arising from a player's failure to maintain the security of their Login credentials.
- All activity conducted through a player's account using their correct credentials is deemed to have been carried out by that player unless a breach of security is reported promptly.
All deposits to a sbobet account are processed in Bangladeshi Taka (BDT). The following terms govern all deposit transactions on the sbobet platform:
- The minimum deposit amount is ৳200. There is no fixed maximum deposit limit, though sbobet may apply account-level limits at its discretion for security or responsible gaming reasons.
- sbobet accepts deposits via the following payment methods: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Additional payment methods may be added or removed from time to time.
- Deposits made via bKash, Nagad, Rocket, and Upay are typically credited to the player's sbobet balance instantly. Card deposits may take up to 15 minutes to reflect depending on network conditions.
- sbobet does not charge any transaction fee on deposits. However, the player's payment provider may apply its own service charges, for which sbobet accepts no responsibility.
- Players may only deposit funds from payment accounts or cards registered in their own name. Third-party deposits are not permitted and may result in account suspension and forfeiture of funds.
- sbobet reserves the right to request documentation verifying the source of deposited funds as part of its anti-money laundering procedures.
- Funds deposited in error cannot be reversed once credited. Players should contact sbobet support promptly if they believe a deposit has been made in error.
Players may request withdrawal of their available balance at any time, subject to the following conditions:
- The minimum withdrawal amount is ৳500. Withdrawal requests below this threshold will not be processed.
- Withdrawals are processed to the same payment method used for the most recent qualifying deposit. Withdrawals to a different payment account require additional verification.
- sbobet aims to process all withdrawal requests within 15 minutes of approval. Processing times may be longer during periods of high demand or where additional verification is required.
- Players must complete identity verification — including submission of a government-issued photo ID and proof of address — before their first withdrawal can be processed. sbobet may request re-verification at any time.
- Withdrawal requests may be delayed or declined where: (a) the account has not been fully verified; (b) there is an outstanding bonus wagering requirement; (c) sbobet has reasonable grounds to suspect fraudulent activity; or (d) the request falls below the minimum withdrawal threshold.
- sbobet does not charge a fee on withdrawal transactions. Third-party processing fees applied by mobile wallet providers or card networks are outside sbobet's control.
- Funds that have been credited as bonuses and have not met the applicable wagering requirements are not available for withdrawal until those requirements are satisfied.
sbobet offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to the following general terms, in addition to any specific terms stated at the time of the offer:
- All bonuses are credited in BDT to the player's sbobet account and are subject to wagering requirements before they may be converted to withdrawable cash. The specific wagering multiplier applicable to each bonus will be stated in the relevant promotion details.
- Each player is entitled to claim a welcome bonus on their first qualifying deposit only. Players who create multiple accounts to claim the welcome bonus more than once will have all associated accounts suspended and all funds forfeited.
- Bonuses have a fixed validity period, which will be stated in the promotion terms. Bonus funds and associated winnings that are not wagered within the validity period will be removed from the account automatically.
- sbobet reserves the right to withdraw, modify, or cancel any promotional offer at any time without prior notice. Where a player has already claimed a bonus at the time of withdrawal or modification, the original terms applicable at the time of claiming will apply.
- sbobet reserves the right to void any bonus and associated winnings, and to suspend any account, where it has reasonable grounds to believe that a player is abusing a promotional offer — including through the use of multiple accounts, systematic low-risk wagering strategies designed to clear bonus requirements, or any form of collusion.
- Seasonal promotions — including Eid, Pohela Boishakh, Victory Day (16 December), and BPL match-day offers — are subject to their own specific terms, which will be published on the sbobet platform at the time of the promotion.
The following rules govern the placement and settlement of all bets on the sbobet platform, including cricket, football, kabaddi, and all other sports markets:
- All bets are final once confirmed by the sbobet system. Players are responsible for checking bet details — including selection, stake, and odds — before confirming placement. sbobet will not reverse a confirmed bet on the grounds of player error.
- Odds displayed on the sbobet platform are subject to change up to the moment a bet is confirmed. The odds applied to a bet are those in effect at the exact moment of confirmation, not at the time of initial selection.
- In the event of a sporting event being abandoned, postponed, or voided after a bet has been placed, sbobet's settlement rules for the affected market will apply. In most cases, bets on voided events will be settled at odds of 1.00 and the stake returned to the player's balance.
- Where a technical error or system malfunction affects the display of odds, the availability of a market, or the settlement of a bet, sbobet reserves the right to void the affected bets and return all stakes to players' balances. No further liability will be accepted in such cases.
- In-play betting markets may be suspended at any time due to events occurring in the match, changes in officiating, or technical requirements. sbobet accepts no liability for bets that could not be placed due to an in-play suspension.
- Maximum bet limits apply to all markets and will be displayed within the relevant market interface. sbobet reserves the right to adjust maximum bet limits for individual players or markets at its sole discretion.
Violation of any item in this section may result in immediate account suspension, forfeiture of all balances, and reporting to relevant authorities where required by law.
The following conduct is strictly prohibited on the sbobet platform. Players found to have engaged in any of the following activities will face immediate account suspension and forfeiture of all funds:
- Registering more than one account on the sbobet platform, or assisting another person in doing so.
- Providing false, misleading, or fraudulent information during registration or at any subsequent stage of the account lifecycle.
- Using automated tools, bots, scripts, or any software designed to place bets, exploit promotions, or interact with the sbobet platform in a manner not intended for human users.
- Engaging in any form of match-fixing, collusion, or manipulation of sporting events on which bets are placed on the sbobet platform.
- Exploiting software bugs, errors in odds, or any other technical vulnerability of the sbobet platform for financial gain.
- Conducting or facilitating money laundering, terrorist financing, or any other criminal financial activity through the sbobet platform.
- Accessing the sbobet platform using VPN software, proxy servers, or any other tool designed to mask the user's true geographic location for the purpose of circumventing access restrictions.
- Selling, transferring, or purchasing sbobet accounts or account balances between players.
- Using another person's payment method, identity, or credentials to access or transact on the sbobet platform.
sbobet is committed to promoting responsible gaming. If you feel that gambling is negatively affecting your life, please visit our Responsible Gaming page or contact support at [email protected].
sbobet treats responsible gaming as a core platform obligation. The following responsible gaming features are available to all registered players and may be activated via the account dashboard or by contacting sbobet support:
- Deposit Limits: Players may set daily, weekly, or monthly deposit limits on their account. Once a limit is set, it takes effect immediately and cannot be increased for a cooling-off period of 24 hours.
- Session Time Reminders: Players may configure automatic session time reminders that notify them after a set period of gaming activity.
- Self-Exclusion: Players who feel that they need a break from gambling may request a self-exclusion period of 1 month, 3 months, 6 months, 1 year, or permanently. During the self-exclusion period, the account will be locked and no access will be granted for any reason.
- Cooling-Off Period: Players may request a short cooling-off period of 24 hours, 48 hours, or 7 days. During this period, the account will be temporarily suspended and all marketing communications will be paused.
- Reality Checks: Players may configure pop-up reality checks at set intervals (e.g., every 30 minutes) that display time spent gaming during the current session.
sbobet's 24/7 support team is available to assist with the activation of any responsible gaming tool. Players are encouraged to use these tools proactively and to seek help from external support organisations if they feel gambling is becoming a problem. For adults aged 18 and above only.
All content on the sbobet platform — including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, and software — is the property of sbobet or its content suppliers and is protected by applicable intellectual property laws.
- Players are granted a limited, non-exclusive, non-transferable licence to access and use the sbobet platform for personal, non-commercial purposes only.
- Players may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the sbobet platform or its content without the express prior written consent of sbobet.
- The sbobet name, logo, and all related product names, design marks, and slogans are trademarks of sbobet. Use of these marks without sbobet's prior written permission is strictly prohibited.
- Game content, graphics, and software provided by third-party game studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — remain the intellectual property of the respective studios and are subject to their own licensing terms.
To the fullest extent permitted by applicable law, sbobet's total liability to any player in connection with any claim arising out of or relating to the use of the sbobet platform shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim.
- sbobet shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from a player's use of or inability to use the platform, including loss of profits, loss of data, or loss of goodwill.
- sbobet does not warrant that the platform will be uninterrupted, error-free, or free of viruses or other harmful components. Players access and use the platform at their own risk.
- sbobet accepts no liability for losses arising from events beyond its reasonable control, including but not limited to internet outages, telecommunications failures, power failures, acts of God, government actions, or third-party system failures.
- sbobet accepts no responsibility for the accuracy, completeness, or suitability of any third-party content accessible through or in connection with the platform.
sbobet collects and processes personal data in accordance with its Privacy Policy, which forms an integral part of these Terms and Conditions. By registering an account on the sbobet platform, players consent to the collection, processing, and storage of their personal data as described in the Privacy Policy.
- sbobet collects personal data for the purposes of account management, identity verification, fraud prevention, anti-money laundering compliance, and the delivery of personalised promotional offers where consented to.
- Personal data is stored securely using industry-standard encryption. sbobet does not sell player data to third parties for marketing purposes.
- Players have the right to request access to, correction of, or deletion of their personal data held by sbobet, subject to applicable legal retention requirements. Such requests should be directed to [email protected].
- All data transmitted between a player's device and the sbobet platform is protected by 256-bit SSL encryption.
sbobet reserves the right to amend, update, or replace these Terms and Conditions at any time. The following process applies to all amendments:
- When material changes are made to these Terms, sbobet will notify registered players via email or an in-platform notification at least 7 days before the changes take effect.
- The current version of the Terms and Conditions, including the date of the most recent update, will always be accessible at https://sbobet.vu/terms-conditions.
- A player's continued use of the sbobet platform after the effective date of any amendment constitutes their acceptance of the revised terms.
- Players who do not accept revised terms must cease using the sbobet platform and may request account closure by contacting sbobet support.
These Terms and Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable international gaming law as it pertains to the sbobet platform's operating jurisdiction.
- sbobet operates as a safe and reliable platform and complies with the requirements of its operating licence. Specific licensing details are available upon request by contacting sbobet support at [email protected].
- Any dispute between a player and sbobet that cannot be resolved through direct communication with the sbobet support team shall be referred to binding arbitration in accordance with applicable international arbitration rules.
- Nothing in these Terms limits any statutory rights a player may have under applicable consumer protection legislation that cannot be excluded by contract.
- If any provision of these Terms is found by a competent authority to be invalid, unlawful, or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable. The remaining provisions will continue in full force and effect.
For any questions regarding these Terms and Conditions, please contact sbobet support at [email protected]. Our team is available 24/7, including during BPL match days and public holidays in Bangladesh.